Once in awhile the earth shifts and you realize that there is still some good left in this world.
Like, for instance, the fact that I ordered 'La Colombe's Pure Black' coffee for holiday gifts,
but when they arrived the few bottles I opened were rusty and damaged around the rims.
I had to sample!
Well, as a courtesy, I shot them a nice, sincere email to let them know
(seriously, it was nice + I didn't ask for a refund).
Two days later, an entire brand new case arrived on my doorstep!
Totally unnecessary, but so gladly received.
In a land where most people would just tell you to shove it up your ass, this was a reaffirmation in kindness.
Thank you La Colombe for not only having a killer brew, but having great customer service.
I love you even more now!
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